Terms of Trade

Wholesale/Trade – Terms of Trade

Minimum order quantities apply for wholesale orders. Please contact us to discuss requirements.

There is no minimum order for Trade clients.

We ship via local courier. Freight is not included in product pricing, instead it is calculated and applied to your final invoice before payment and dispatch. For international orders you will receive a freight quote before your order is shipped.

Return of damaged items should occur within 5 days of receiving them. To report a damaged item, please email the details of the damage and an image to sales@studioelwood.com.au, and quote your invoice number. Non-delivery must be reported immediately.

All orders are final and cannot be cancelled once the order has been confirmed and the final invoice has been generated. We do not accept return of unsold goods, change of mind.

We try to ship your order out as soon as possible. In-stock items will usually ship next day.

Prices shown  are exclusive of GST. We reserve the right to alter our pricing at any time, unless already invoiced. The RRP for each product is listed on our main website (www.studioelwood.com.au) and on our price lists. Stockists are free to set your own pricing as you see fit, but we ask that the products do not retail under the set RRP, unless they are clearly marked as being on sale.

Studio Elwood products may not be distributed through any physical or online marketplaces, including eBay, Etsy etc. Selling Studio Elwood products on these marketplaces breaches our distribution policy and is not allowed under any circumstance.

All orders are paid for in advance via our online store. We accept VISA, MasterCard, PAYPAL or EFT. Please state your invoice number as the payment reference when paying via EFT.

All Studio Elwood products are subject to copyright and are the property of Studio Elwood. Approved Studio Elwood stockists are welcome to use any of the images on the Studio Elwood website for the purpose of promoting the product/s.

Studio Elwood products can not be modified in any way for resale or distribution. If you are unsure about product usage please contact our team to discuss further.

Studio Elwood cannot be held liable for any losses, costs, damages and expenses (including legal costs) resulting from claims arising out of your breach of these Terms of Trade.

By placing an order with Studio Elwood you are agreeing to the above terms and conditions. These terms are subject to change at any time. If the terms are amended they will be effective immediately.